HVAC Jobs In Kansas City, MO

Requirements:

Qualifications:

· High School diploma or GED is required.

· EPA Certified for all R22.

· ICE/NATE Certification is preferred.

· Ability to lift 100 or more pounds.

· Standard technician tools.

· Knowledge of the fundamental operational functionality of residential air conditioning, heating, and

· Ventilation equipment, and installation and layout requirements of residential duct work and fittings.

· Able to read wiring diagrams and troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.

· Possess good analytical skills and attention to detail.

· Must be able to use a computer tablet, smart phone and read a map or follow GPS.

· Valid driver’s license and approved to drive by company’s insurance carrier.

· Neat, clean, professional appearance and excellent interpersonal communication skills with a desire to exceed client expectations and function in a team environment.

Working Conditions: Regularly works in indoor/outdoor elements with extreme variation in temperatures. Climbing, heavy lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching are required for this position. Job is physically demanding, requiring standing for extended periods of time, lifting heavy objects on a regular basis, and doing repetitive tasks with few breaks, working outdoors in all types of weather, working with challenging clients, and working in tight or cramped spaces for long periods of time. Must have good visual acuity to see and focus close, at a distance, and with normal peripheral vision and normal depth perception. Willing to work hours outside of normal work schedule, if needed.

Requirements:

Key Responsibilities:

· Manage and develop call center staff, including recruiting, hiring, performance management, discipline, and termination.

· Perform tasks that support the job's essential functions, but which may be altered or redesigned depending upon individual circumstances.

· Focus on continuous improvement and process compliance to achieve budgeted gross margins by developing and implementing best operational practices.

· Oversee call center expenses, including labor

· Identify areas of performance issues and address them professionally and consistently.

· Create a fun and engaging culture to promote employee retention and growth

· Provide feedback, coaching, and ongoing technical and communication training to meet or exceed performance metrics.

· Conduct daily huddle meetings and direct work assignments to maximize production.

· Conduct monthly 1on 1’s with each direct report to review scorecards and career growth

· Listen to 10 calls per week per representative and provide feedback regularly.

· Responsible for call center facilities management, inspections, maintenance, and repair to protect company assets.

Qualifications:

· Prior work experience in an administrative setting is preferred.

· Minimum of 5 years of managerial and sales experience in service operations.

· Basic computer skills, including Word, Excel, and any other software used by the company.

· The ability to perform multiple tasks in a fast-paced environment while maintaining attention to detail and follow-through.

· Geographical knowledge of the service area and/or map reading skills.

· Exceptional interpersonal and communication skills, both written and verbal, with the ability to function in a team environment.

· Knowledge of industry service requirements for residential and commercial.

Benefits:

· Medical Insurance

· Dental and Vision plans

· Life Insurance plan

· 401(k) with Company Match

· Short- and Long-Term Disability plans

· Paid Time off

· 6 Paid Holidays each year + 2 paid floating holidays

Job Type: Full-time

Pay: $63,000.00 - $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift