went out of his way

Richard - Liberty, MO
1 day ago

Paul was really quick and with the heat it was just what we needed. He took the time to explain everything and give a fair opinion of what was needed vs what was going to be needed but wasn't critical. Thanks!

Atta Boys, richly deserved

James - Liberty, MO
1 day ago

Mr. Krop, truly gave superior service. His assistance was not simply pro forma. It came from his character and his heart. He called me with status updates. Paul was lazer focused on the symptoms of my ac unit. Paul checked on all possible issues, and requested additional assistance from tech support, and from fellow tech. Mycah. Mr. Mycah complimented me on the system that I had purchased and suggested surge protectors for the inside and outside units. I agreed to his suggestion. Mr. Mycah, is an excellent trouble shooter. He is meticulous. Both gentlemen were polite, courteous, and friendly under the very stressful working environment of heat and humidity. I know that Mr. Krop, was working extended hours. Paul showed great patience and humor. I am very impressed by the service of Paul and Mycah. I hope the management/ownership of Climate Control, realize the superior caliber of both Paul and Mycah. They are deserving of recognition and reward.

Paul did an outstanding job; Marie (at the office) did a poor job with her attitude & response to my questions

Christine - Kansas City, MO
1 day ago

Pre-scheduled this appt. over 1.5 wks. ago. I had to call the office to find out what time to expect my service yesterday. Marie upset me very much with her responses and lack of customer service over the phone; Paul did an outstanding job with explanation to my service call. I would recommend Paul each & every time.

AC satisfaction service

John - Kansas City, MO
5 days ago

On time and painless

Tim - Kansas City, MO
8 days ago

I’ve been with Climate Control for many, many years. They show up when they say they will and call ahead to confirm. Mike laid a foot mat on top of our door mat and placed booty coveralls on his shoes before entering the house. I left him alone to do his thing and then he showed me what was going on with my a/c unit inside and outside of my house. When he was finished he put things back together, readjusted my thermostat and had me sign his IPad. It was painless. Climate Control has never suggested a product I didn’t need.

Very satisfied with the service we received.

Deana - Kansas City, MO
10 days ago

Don was friendly and did a great job finding what needed to be done and getting our unit running again. Thank you.

👍

Christina - Liberty, MO
10 days ago

Trish

Mrs Maher - Kearney, MO
12 days ago

All went well. But not sure about noise in one of the units???

Great Service

Micheal - Liberty, MO
12 days ago

Marcia

Marcia - Liberty, MO
13 days ago

I have been using Climate Contril for years. Always right on time, respectful of home and property. When Dave came today for a service call, I could have not asked for any more. He was knowledgeable, courteous and informative. When I decided to buy a new system, the price was right, and was able to get a rebate from KCPL. Very happy to know that there are still people in this world with integrity. Climate Control is lucky to have great technicians in their company. Will continue to use and recommend this company. Thank you so much.